Cause: System shows the error on channel partner return when rate of the selected item is not defined in the price list.
Remedies: When a user wants to process a channel partner return an open Purchase order must exist. Users should select the Purchase order, Location code, Supplier code, item series, Return option, Confirm return, Apply tax -yes/no and reason code for return. Then the user should process the channel partner return. Valid price lists should be selected in Purchase order for the selected item. Channel Partner return menu exists in SCM – Purchase. Please see the snapshot.